Have you ever sat at your computer and thought, "I wish I could easily share what's on my screen."? Or, maybe you've been working in a particular application and an issue keeps popping up. Wouldn't it be nice to easily create a quick video of your screen (screencast) that showcases the issue you're having? What a lot of people don't realize is that it's actually quite simple.
As a service based company, we often respond to support questions with a quick screencast, which is almost always a much easier way to explain an issue or give a resolution than typing awkward paragraphs of tech jargon. Here are a couple of screencast services that we recommend. Both of these work with Mac and PC:
Screenr
Screenr is a great online based screencasting platform that directly integrates with Twitter. Its simplicity is its best feature. It does one thing only, video screencasts. If you're looking for an easy way to quickly share a video screencast without having to download any software to your computer, Screenr is a great option. Click here for the Screenr website.
Jing
Jing is the service we use at Collision Media. It's a more professional solution than Screenr, but it's not incredibly complicated. One of the advantages of Jing is that it can do video screencasts, but it can also take a snapshot of your screen, and allow you to easily annotate. We use Jing on a daily basis and our support team benefits enormously from its ease of use. Click here for the Jing website.
It Could Change Your Life
I think once you start screencasting, you'll immediately understand its value. Next time you have a support question, why not create a quick screencast to explain your issue? If you use a screencast service, let us know which one you use and how you use it.
Posted on
Tue, March 22, 2011
by Tommy Bailey
filed under